Privacy Policy
Elev8 Tennis Academy is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and protect your information, particularly concerning SMS communications and compliance with applicable regulations.

1. Information Collection We collect personal information that you provide voluntarily,
such as:

● Name, phone number, and email address
● Information submitted through forms on our website or during interactions with our services
● Any other details relevant to business operations, customer support, or account
management Additionally, we may collect information automatically through cookies and other tracking technologies to improve the user experience.

2. Use of Information The information we collect may be used to:

● Send personalized follow-ups, reminders, and thank-you messages to maintain strong client relationships
● Provide customer support and assist with issue resolution
● Share business updates, industry insights, and special offers
● Engage with potential clients through friendly, value-driven introductions and follow-ups
● Run non-intrusive promotional campaigns, contests, or educational content
● Automate reminders and track engagement for improved messaging and efficiency
 

3. SMS Communication & Compliance By providing your mobile number and opting in
to receive SMS messages, you expressly consent to receive text messages from us related to:

● Client engagement, reminders, and thank-you messages
● Support inquiries and follow-ups
● Business updates, announcements, and special offers
● Non-intrusive promotional content and engagement campaigns Message Frequency: Messages will be sent only as necessary to provide valuable communication and engagement.

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Opt-Out Instructions: You may opt out at any time by replying STOP to any message. A confirmation text will be sent, and you will no longer receive SMS messages from us. Help Instructions: For assistance, reply HELP or contact us at Support@Elpasotennis.com or 915-300-9450.

Message & Data Rates: Standard message and data rates may apply per your mobile carrier's plan.

4. Data Sharing & Third-Party Compliance We do not sell or share your personal information with third parties for marketing or advertising purposes. However, we may share your information in the following circumstances:

● With trusted service providers who assist in delivering our services (e.g., SMS platforms, payment processors)
● When required to comply with legal obligations, court orders, or regulatory authorities
● To protect against fraud, security threats, or technical issues All third-party service providers are required to maintain confidentiality and use your information only as necessary to provide services on our behalf.

 

5. Data Security We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we encourage you to take precautions when sharing personal information online.

6. Cookies & Tracking Technologies We may use cookies and tracking technologies to analyze website traffic, enhance user experience, and optimize our services. You can disable cookies through your browser settings, though doing so may limit some website functionalities.
 

7. Your Rights & Choices You have the right to:

● Request access to your personal data
● Correct inaccuracies in your information
● Request deletion of your data (subject to legal and business obligations)
● Opt out of SMS communications at any time by following the instructions in Section 3

8. Changes to This Policy We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review this policy regularly.

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9. Contact Us If you have questions or concerns about this Privacy Policy or your personal data, please contact us at: support@elev8tennisacademy.com or 915-300-9450.​​

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